Payment Policy
At Fredshero, we aim to provide a smooth, secure, and convenient checkout experience for every customer. This Payment Policy outlines the accepted payment methods, processing times, and important terms related to purchasing from our online hoodie store.
Accepted Payment Methods
We accept the following secure payment options:
Credit & Debit Cards: Visa, MasterCard, American Express, Discover
Digital Wallets: PayPal, Apple Pay, Google Pay
Other Options: Shop Pay, Stripe, or other third-party gateways (as available at checkout)
All transactions are encrypted and processed securely through trusted payment gateways to protect your financial information.
Your security is our priority – We never store your credit card details on our servers.
Payment Processing
Orders will be processed once payment is successfully completed.
You will receive a confirmation email with your hoodie order details after your payment is verified.
If a payment fails or is flagged by our system, the order may be delayed or canceled until the issue is resolved.
Currency
All prices on our website are listed in USD. If you’re shopping from a different country, your payment provider may apply currency conversion fees.
Tip: Check with your bank or payment provider for any applicable international transaction fees.
Taxes & Duties
Applicable taxes (such as VAT or sales tax) will be calculated at checkout based on your shipping location. For international orders, customers are responsible for any customs duties or import taxes charged by their country.
Failed or Declined Payments
If your payment is declined:
Double-check your billing information
Try a different card or payment method
Contact your bank for authorization
Need help? Contact our support team at contact@fredshero.com, and we’ll be happy to assist.
Refunds & Returns
Refunds for returned or canceled hoodie orders will be issued back to your original payment method in accordance with our Return & Refund Policy. Processing time may take 5–7 business days, depending on your payment provider.
Fraud Prevention
We reserve the right to cancel or hold any order that appears suspicious or is flagged by our system for potential fraud. In such cases, our team will contact you for verification before the order proceeds.
Thank you for shopping at Fredshero – your go-to destination for high-quality, stylish hoodies with safe and secure online payments.