Privacy Policy
At Fredshero, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop from our hoodie collection, or interact with us online. By using our site, you agree to the practices outlined in this policy.
Information We Collect
When you visit or shop on fredshero.com, we may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
- Order Details: Products purchased, order history, transaction totals.
- Device Information: IP address, browser type, time zone, and cookies (to help personalize your experience).
- Marketing Preferences: Your communication and subscription choices for newsletters or promotions.
This data helps us provide better service, fulfill hoodie orders, and keep you updated about new drops and exclusive deals.
How We Use Your Information
Fredshero uses the information we collect to:
- Process and ship your hoodie orders
- Send order confirmations and shipping updates
- Improve our website functionality and shopping experience
- Provide customer support
- Communicate promotions, product launches, or restocks (only if you opt in)
- Prevent fraud and enhance website security
We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep items in your cart
- Save your language and currency preferences
- Analyze website traffic and user behavior
- Deliver personalized product recommendations
You can manage cookie preferences in your browser settings.
Third-Party Services
We work with trusted third parties (e.g., payment gateways like Stripe or PayPal, shipping providers, and analytics tools like Google Analytics). These services only receive the data necessary to perform their roles and are obligated to protect your information.
Data Protection & Security
Fredshero takes your data security seriously. All transactions are encrypted using SSL (Secure Socket Layer) technology. We implement technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- File a complaint with a data protection authority
To exercise your rights, please contact us at contact@fredshero.com.
Data Retention
We retain your personal data only for as long as necessary to fulfill hoodie orders, comply with legal obligations, and support customer service. You may request the deletion of your data at any time.
Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.
Policy Updates
We may update this Privacy Policy for Fredshero from time to time to reflect changes in our practices or legal requirements. All updates will be posted here with the revised effective date.
Contact Us
If you have any questions about this privacy policy or how your information is handled, please reach out:
Email: contact@fredshero.com
Thank you for trusting Fredshero – where style, comfort, and your privacy always come first.