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At Fredshero, we’re committed to delivering your favorite hoodies quickly, safely, and affordably. This Shipping Policy outlines everything you need to know about our shipping methods, rates, and delivery times.

Shipping Fee

We offer flat rate shipping on all orders:

Standard Shipping: $6.99

No hidden fees – what you see at checkout is what you pay.

Enjoy reliable and affordable delivery, no matter where you are.

Shipping Times

We aim to process and ship your order as quickly as possible:

Order Processing Time: 3–5 business days

Estimated Delivery Time:

Domestic: 5–7 business days after dispatch

Delivery times may vary during peak seasons, holidays, or due to customs delays.

Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can follow your hoodie’s journey from our door to yours.

Track your order anytime using the tracking link provided in your email.

Shipping Locations

We currently ship to most countries worldwide. If your country is not available at checkout, please contact us and we’ll do our best to accommodate your request.

Customs & Duties

For international orders:

Your package may be subject to customs fees or import duties, depending on your country’s regulations.

Lost or Delayed Packages

If your hoodie hasn’t arrived within the estimated timeframe:

Double-check your tracking info

Contact your local post office or customs office

Still need help? Reach out to us at contact@fredshero.com, and we’ll assist you as soon as possible

We’re here to make sure your hoodie gets to you – safely and securely.

Incorrect Address Disclaimer

Please make sure your shipping address is correct before completing your order. Fredshero is not responsible for items shipped to incorrect or incomplete addresses provided by the customer.

Questions?

Need help with shipping?

Email us at contact@fredshero.com or visit our Contact Us page.

At Fredshero, we want you to love your hoodie as much as we loved designing it. If for any reason you’re not completely satisfied, our Return Policy makes it easy to return your purchase.

Return Eligibility

You may return your hoodie if:

• It is unused, unworn, and unwashed
• It is in original condition with tags and packaging
• Your return request is made within 120 days of receiving the item

Note: Items sent back without prior authorization may not be accepted.

Non-Returnable Items

The following items cannot be returned:

• Custom-made or personalized hoodies
• Final sale or clearance items
• Products that are used, washed, or damaged by the customer

How to Request a Return

To start a return, contact our support team at contact@fredshero.com with:

• Your order number
• Reason for return
• Photo(s) of the product if it’s damaged or incorrect

Once approved, we will provide return instructions and a shipping label (if applicable).

Return Shipping

If the return is due to our error (wrong item, defect, etc.), return shipping is free.

For voluntary returns (e.g., you changed your mind or chose the wrong size), return shipping costs are the responsibility of the customer.

We recommend using a trackable shipping service to ensure your hoodie arrives safely.

Return Window

Returns must be initiated within 120 days of receiving your order.

Processing Your Return

Once your return is received and inspected:

• You will receive a confirmation email
• Approved returns will be processed as either:
• A refund to your original payment method (see our Refund Policy)

Processing may take 7 days after we receive your return.

Damaged or Incorrect Items

If your hoodie arrives damaged, defective, or not what you ordered, we will happily replace it or offer a full refund at no extra cost. Please email us within 24 hours of delivery with clear photos and your order number.

Need Help?

We’re here for you!

• Email: contact@fredshero.com
• Address: 167 Woodlands Glen Cir, Brandon, MS 39047, United State of America

Fredshero is committed to delivering not only great hoodies, but also a smooth, hassle-free return experience. Shop confidently knowing we’ve got your back.

At Fredshero, we aim to provide a smooth, secure, and convenient checkout experience for every customer. This Payment Policy outlines the accepted payment methods, processing times, and important terms related to purchasing from our online hoodie store.

Accepted Payment Methods

We accept the following secure payment options:

• Credit & Debit Cards: Visa, MasterCard, American Express, Discover
• Other Options: Paypal or other third-party gateways (as available at checkout)

All transactions are encrypted and processed securely through trusted payment gateways to protect your financial information.

Your security is our priority – We never store your credit card details on our servers.

Payment Processing

• Orders will be processed once payment is successfully completed.
• You will receive a confirmation email with your hoodie order details after your payment is verified.
• If a payment fails or is flagged by our system, the order may be delayed or canceled until the issue is resolved.

Currency

All prices on our website are listed in USD. If you’re shopping from a different country, your payment provider may apply currency conversion fees.

Tip: Check with your bank or payment provider for any applicable international transaction fees.

Taxes & Duties

Applicable taxes (such as VAT or sales tax) will be calculated at checkout based on your shipping location. For international orders, customers are responsible for any customs duties or import taxes charged by their country.

Failed or Declined Payments

If your payment is declined:

• Double-check your billing information
• Try a different card or payment method
• Contact your bank for authorization

Need help? Contact our support team at contact@fredshero.com, and we’ll be happy to assist.

Refunds & Returns

Refunds for returned or canceled hoodie orders will be issued back to your original payment method in accordance with our Return & Refund Policy. Processing time may take 7 days, depending on your payment provider.

Fraud Prevention

We reserve the right to cancel or hold any order that appears suspicious or is flagged by our system for potential fraud. In such cases, our team will contact you for verification before the order proceeds.

Thank you for shopping at Fredshero – your go-to destination for high-quality, stylish hoodies with safe and secure online payments.