Shipping Policy

Warehouse:

Many products are produced by many of our co-operated vendors in North America, the EU, and China.

  • Address: 5556 Lake Shore Village Circle, Lake Worth, FL 33463, USA
  • Working Time: Monday to Friday every week (except for holidays)

WHERE DO FREDSHERO DELIVER? 

We offer worldwide shipping.

HOW LONG IS THE DELIVERY TIME?

  1. Handling Time: Orders are usually processed and shipped from our warehouse within 2-3 business days of purchase.
  2. Transit Time: Standard shipping/transit times apply.
  • United States: 5-7 business days.
  • Worldwide: 10-12 business days.

HOW MUCH DOES SHIPPING COST?

  • $4.99 for shipping within the United States.
  • $10.99 for shipping within the Worldwide.

Shipping costs vary based on the shipping destination. You can calculate your exact shipping charges by proceeding to checkout and entering your mailing address. The shipping cost will be updated and displayed in your total costs.

Please note:

  1. Orders placed after 3:00 p.m. EST will be processed on the next business day.
  2. Delivery Time = Handling Time + Transit Time
  3. Once your order is ready to ship, we’ll send a tracking link to your email so you can monitor your package’s journey. If you don’t see the tracking link, please check your spam folder.
  4. For personalized orders or those requiring modifications, please allow additional time for our designer to complete the customization. The design time will vary based on the complexity of your request.
  5. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands or Internationally.
  6. We do not ship to APO/FPO addresses.

HOW TO TRACK THE ORDER? 

Once the order is shipped, we will send an email notification with the tracking number and link to check the latest status of the order.

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES? 

We do not offer shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

For Shipping and Delivery related questions, please contact us via email at [email protected].

CONTACT US

Address: 5556 Lake Shore Village Circle, Lake Worth, FL 33463, USA

Email us: [email protected]

Phone: +1 (810) 537-2180